All 3X Backup appliances come with a one-year software maintenance package providing:

• Ongoing software upgrades - Access to feature enhancements released during coverage period.
• Continued hardware coverage - Extended warranty of hardware including replacement in the event of failure.
• Technical support service - Access to support personnel during business hours for no additional fee.

You may extend this coverage to three or five years by purchasing extended maintenance packages -- please contact your Reseller or Managed Service Provider for additional details and ordering information.